Dotted Line Agency

Group Account Director

Open Position
Richmond, VA | Hybrid

About Us

Dotted Line is an award-winning integrated marketing agency that delivers creative and results that are impossible to ignore. Our clients are ambitious, and they trust us to drive growth through clarity, craft, and execution. From national brands to regional leaders, we build ideas that connect, perform, and endure. Learn more at www.dottedline.agency.

About the Role

We’re seeking an exceptional Group Account Director to lead and grow a portfolio of high-value client relationships at Dotted Line Agency. This is a senior client role for someone who combines strategic business acumen, executive presence, commercial discipline, and a passion for delivering work that drives measurable results.

You’ll serve as a trusted advisor to senior client executives, translating complex business challenges into integrated marketing strategies, identifying opportunities for growth, and ensuring exceptional delivery across your portfolio. You’ll be accountable for client relationships, retention, organic growth, and portfolio financial performance while building and developing a high-performing account team.

Deep Tier 3 automotive experience is essential, including the ability to confidently advise dealer principals and dealer group executives. Equally important is the strategic range to lead sophisticated client relationships across other industries.

The right leader brings an owner’s mindset, anticipates challenges before they escalate, and raises the standard for client leadership across the agency.

What You’ll Do

Lead client strategy and relationships

  • Serve as the senior strategic leader and trusted advisor across your portfolio, building executive-level relationships that go beyond day-to-day contacts.
  • Know each client’s business, competitive landscape, and goals well enough to proactively bring forward recommendations, market intelligence, and new ideas.
  • Act as a strategic business partner to senior client executives, translating business objectives, competitive dynamics, and growth challenges into integrated marketing strategies that drive measurable business outcomes.
  • Bring a proactive point of view, challenging assumptions, identifying opportunities, and helping clients make smarter decisions about their marketing investments.

Grow the business

  • Drive organic revenue growth by identifying opportunities to introduce additional agency capabilities and deepen client partnerships.
  • Partner with strategy, creative, media, and analytics leaders to deliver integrated solutions with measurable results.
  • Own portfolio financial performance, including forecasting, budgets, scope management, and profitability.
  • Contribute to new business through strategic insight, relationship development, and pitch participation.

Lead automotive accounts

  • Provide senior strategic leadership for Tier 3 automotive accounts, connecting inventory, OEM incentives, sales objectives, market share, and competitive pressures to dealership marketing strategy.
  • Bring expertise in automotive media, digital, lead generation, performance measurement, OEM compliance, and co-op programs.
  • Stay ahead of automotive retail trends and shifting consumer behavior.

Build the team

  • Lead, coach, and develop high-performing team members, building strong secondary leaders who can manage relationships independently.
  • Establish structured mentorship frameworks and tailored development pathways to accelerate career progression for emerging account leaders and increase team retention.
  • Participate in hiring and onboarding account talent.

What Success Looks Like

  • Strong, trusted relationships with senior client decision-makers, demonstrated through retention, satisfaction, and increased strategic influence.
  • Consistent organic growth through proactive strategic recommendations, expanded partnerships, and identification of new business opportunities.
  • Accurate forecasting, disciplined scope management, and achievement of portfolio revenue and profitability targets.
  • Client strategies that connect marketing investments to measurable business outcomes and demonstrate the value of DLA’s integrated capabilities.
  • A high-performing, accountable account team that anticipates client needs, communicates proactively, and delivers consistently excellent work.
  • The ability to navigate complex client situations, make sound decisions, and independently lead a sophisticated portfolio with limited executive intervention.

What You Bring

  • 10+ years of progressive advertising or marketing experience, including significant senior agency leadership.
  • Required: extensive Tier 3 automotive experience supporting individual dealerships, multi-store dealer groups, or regional ad associations. That means firsthand experience with dealer economics, OEM programs, and the pressures of automotive retail, not just broad automotive brand work.
  • A proven track record of leading and growing complex, high-value client relationships and managing portfolio financials.
  • Strong command of integrated marketing: brand strategy, creative, traditional and digital media, performance marketing, and analytics.
  • Demonstrated success developing account teams.
  • Exceptional strategic thinking, presentation, and negotiation skills.
  • Bachelor’s degree in marketing, advertising, business, communications, or a related field preferred.

The Qualities That Matter

You’re a strategic, curious thinker who sees past the immediate assignment. You earn trust, command a room, and challenge assumptions with credibility. You’re financially savvy, calm under pressure, and accountable. You balance confidence with humility and listen as well as you lead.

Compensation & Benefits

  • Annual base salary: $150,000 - $175,000
  • Performance-based profit-sharing
  • Health, dental, and vision benefits
  • SIMPLE IRA retirement plan
  • Hybrid work environment
  • Unlimited PTO with a 4-week minimum
  • 14 paid company holidays, including the week between Christmas and New Year’s
  • 2 company-organized paid volunteer days
  • Monthly culture-building activities

Our Values

  • Treat team members, clients, and partners the way you want to be treated.
  • Always be improving, learning, and growing.
  • Collaborate and be a team player.
  • Go the extra mile.
  • Do work we are proud of.
  • Focus on the results.

Please send your resume to laurenshue@dottedline.agency .

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